Jewelry businesses must plan and take action today to secure the future of our industry. Retirements, resignations, promotions, terminations and health issues often have an immediate, and sometimes critical, negative impact on your business' ability to operate and survive. Hoping a fully trained, superstar talent will appear at the doorstep when a job is posted just isn't enough. How can we avoid this crisis? Simply, we build what we need. With easily applied tools, a business can identify where they are strong and where they are vulnerable. Armed with this information, they can focus their energy to leverage expertise and mitigate risk. This paper will discuss how to objectively assess current skills, experience and talents in critical operations, and how an organization can take action to strengthen the business today to ensure continued success.

Author: Matthew Anderson